Reception Security Services
Client expectations are continually evolving, and CS acknowledges this trend. Increasingly, clients are telling us that exceptional customer service is a minimum requirement. At CS, a great deal of energy has gone into defining what this means – for our clients, for CS, and for the stakeholders concerned.
Where Ultimate’s corporate reception teams are deployed, our clients can be reassured that their guests will be effortlessly assisted – from the time of their arrival until the time they leave. CS corporate reception teams will:
- Be identifiable in a uniform chosen by the client – reflecting their style and culture.
- Anticipate the needs of each client and their visitors.
- Excel at creating positive and lasting impressions.
- Continually review and improve the look and feel of the reception area.
- Maintain a bespoke front of house handbook containing key information and helpful tips.
- Ensure that a high-quality, ‘concierge-style’ service is offered to clients.